Ordered one as soon as it became available, but have yet to receive any shipping info. Seems to be the case for a lot of people.I hope they will start shipping soon, or i’m gonna try and get my money back.
I received an email on 1/19/24 stating that my order had been shipped, but no tracking information was ever sent. I reached out via email several times with no response, I’ve opened a case with PayPal. If I don’t get a response in two days, I’m going to initiate a chargeback.
I asked on Monday the 29th for shipping details and a tracking number. got a response within minutes with a tracking number telling me it takes 1-3 days for updates to show. there is still no tracking information available when I used the tracking from the shipping provider. clearly hasn’t shipped… asked again yesterday but still waiting for an answer… who knows when they actually start shipping… probably needed the pre order money first to produce the cases…
I sent an email to cs on the 31st, but haven’t heard anything back. The update i got was a standard shipping notification, mine hasn’t shipped either though. I’m gonna wait it out til next wednesday to see if a) i get a reply to my email or b) the case actually ships. If not i am going to attempt getting my money back.
Edit Feb 3rd:
I just received a tracking update, “parcel information received”, looks like something is happening!