First of all please forgive me for being fairly new to using the raspberry Pi for much more than a media player! Whilst this does only happen when using the case and SSD, please do let me know if this is the wrong place to be
I have the M.2 base with a V2 case with Pi4 8GB and Pi OS 64.
I’ve followed all the instructions, including hardware and installing the script for fan + power.
When using the SD, rebooting/shutting down and back up works fine, but with the SD removed and Pi OS installed on the SSD, reboot and shutting down & booting up does not work— I have to remove power and put it back again for everything to work. That includes using the power button as well as from Pi OS GUI and terminal.
As I plan to be able to reboot remotely for a project or use the remote, I’d really like to fix this.
This is the screen that appears indefinitely after booting without removing and putting back the power cable:
Otherwise this is such a great case, I have the remote too which is fab, and Pi OS feels so smooth!
It’s starting to sound like a problem with the M.2 base. It’s basically a USB drive. Can you reproduce this problem with the base disconnected, booting from a thumb drive? Do you have a spare base to swap in?