Non-receipt of order

I placed an order #3132 with you on Dec 14 2023. I have enquired about its status by email once and through a form on your website twice more. You have not replied.

Where is it?

I received an order confirmation and a “shipping update” but no actual status - a link on this so-called update leads to a page that says Click Here to view current delivery status. Clicking that leads to a page that says
Not Found
The requested URL was not found on this server.

Please respond.
not found

Did the same thing to me. No case, no tracking, no response to emails.

I made an application to PayPal for a refund, which they issued. They don’t refund in full, so I lost some of the amount.