Drives experiencing resets randomly

ARGON EON DISCUSSION
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1

Have the argon eon with 3 Samsung SSDs with OMV 6 installed. Randomly everyday the drives get unmounted and the USB port gets reset.

Originally, I was seeing these errors.

Jan 25 01:38:56 nas kernel: [496964.837846] sd 1:0:0:0: [sdc] tag#3 CDB: opcode=0x35 35 00 00 00 00 00 00 00 00 00
Jan 25 01:38:56 nas kernel: [496964.853907] scsi host1: uas_eh_device_reset_handler start
Jan 25 01:39:01 nas kernel: [496969.946155] usb 2-2.4: Disable of device-initiated U1 failed.
Jan 25 01:39:07 nas kernel: [496975.066229] usb 2-2.4: Disable of device-initiated U2 failed.
Jan 25 01:39:07 nas kernel: [496975.146784] usb 2-2.4: reset SuperSpeed USB device number 4 using xhci_hcd
Jan 25 01:39:07 nas kernel: [496975.170569] scsi host1: uas_eh_device_reset_handler success
Jan 25 01:39:14 nas kernel: [496982.214090] sd 1:0:0:0: [sdc] tag#22 uas_eh_abort_handler 0 uas-tag 3 inflight: CMD IN

I disabled UAS, but shortly after the problem occurred again.

Jan 25 16:47:38 nas kernel: [45048.533110] usb 2-2.4: Disable of device-initiated U1 failed.
Jan 25 16:47:43 nas kernel: [45053.653105] usb 2-2.4: Disable of device-initiated U2 failed.
Jan 25 16:47:43 nas kernel: [45053.733502] usb 2-2.4: reset SuperSpeed USB device number 4 using xhci_hcd
Jan 25 16:48:45 nas kernel: [45115.186739] usb 2-2.4: reset SuperSpeed USB device number 4 using xhci_hcd
Jan 25 16:49:21 nas kernel: [45150.934714] usb 2-2.4: Disable of device-initiated U1 failed.
Jan 25 16:49:26 nas kernel: [45156.054901] usb 2-2.4: Disable of device-initiated U2 failed.
Jan 25 16:49:31 nas kernel: [45161.430762] xhci_hcd 0000:01:00.0: Timeout while waiting for setup device command
Jan 25 16:49:36 nas kernel: [45166.806868] xhci_hcd 0000:01:00.0: Timeout while waiting for setup device command
Jan 25 16:49:37 nas kernel: [45167.014736] usb 2-2.4: device not accepting address 4, error -62
Jan 25 16:49:42 nas kernel: [45172.438865] xhci_hcd 0000:01:00.0: Timeout while waiting for setup device command
Jan 25 16:49:48 nas kernel: [45177.815049] xhci_hcd 0000:01:00.0: Timeout while waiting for setup device command
Jan 25 16:49:48 nas kernel: [45178.022923] usb 2-2.4: device not accepting address 4, error -62
Jan 25 16:49:53 nas kernel: [45183.447042] xhci_hcd 0000:01:00.0: Timeout while waiting for setup device command
Jan 25 16:49:59 nas kernel: [45188.823226] xhci_hcd 0000:01:00.0: Timeout while waiting for setup device command

Research is pointing me all over the place with this, top of which is that its a power issue. Anyone else seeing this with a similar setup?

2

Yep, i have the same issue with 2 ssd drives. Drives are lost after a day. Rebooting brings them back.

3

Sounds like a power issue. Possibly a temp issue, but probably a power issue. Make sure all of the internal connections are solid. What power supply are you running?

4

Update: I was able to get this resolved by purchasing 2 new samsung 4TB drives and only using the eon case with the new drives. Since the change, I haven’t had this reoccur at all, so perhaps this was an issue with the drives (they were pretty old).