Broken side panel in shipping

Unfortunately one of my side panels was broken in transport (I’m assuming, however only very slight damage to the actual box showing)


The box for the power adapter was also torn, but no visible damage to the item itself.


Who do I contact to organise a replacement panel?

Backer number #69

Please email with your backer number. We’ll send out replacement by 3rd week of FEB after the Chinese New Year Break of our factory.

Thank you.

1 Like

Done, thanks for the quick reply :slight_smile:

I was going to open mine (Got it yesterday) until I get my back ordered Pi in the first half of March because the outside box looks pretty pristine. But I guess I’ll open it up just to make sure.
In the unlikely event something did come damaged or a board doesn’t function I, as well, am curious about replacement parts.